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Cancellation Policy


Our Cancellation Policy:


At Illawarra Rehabilitation Clinic, we understand that things can come up unexpectedly, and plans may need to be changed. We value your time and ours, however a $49 - fee will apply if you do not cancel or rebook your appointment before 7am the day of your appointment.    This will apply to every patient type. 


If you need to cancel or reschedule your appointment, we kindly ask that you do so at least 24 hours in advance. This will allow us to adjust our schedules and offer the time slot to another client.


We understand that emergencies can happen, and we will take that into consideration. If you have a genuine emergency, please let us know as soon as possible, and we will do our best to work with you to reschedule your appointment.


Thank you for your understanding, We appreciate your business and look forward to treating you in the future.
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